Hotels and Hospitality
Smart Hotel Software is a full featured Hotel Property Management System; reservations, deposits, check ins, check outs, guest folios, payments, sales & audit reports, housekeeping, maintenance and yield management, with a strong interface to many popular accounting systems. Single properties or multi properties will find Smart Hotel Software a flexible, affordable and reliable solution for front desk, room and guest management.
Guest Experience
Improve the guest experience by remembering the guest profile, including stay history, package history (spa visits or golf rounds) and individual preferences (which newspaper or room type).
Increase repeat visits by targeted marketing to existing guests, effectively a one-on-one marketing approach.
Packages
Fixed packages – combine a set of elements for example a romantic weekend package including a room, chocolates, champagne, spa treatment and meal voucher, to show as one line on the folio.
Packages on the fly – customize the reservation for the guest requests.
Yield Management
Different rates for different seasons.
Different rates for different days of the week.
Rates based on number of adults and children.
Availability controls like Length of Stay (LOS) or Closed to Arrival (CTA).
Staff Experience
Retain current valued staff by implementing modern software.
Reduce training times for new staff.
Improved productivity tools.
Reservations from your website
Availability searches using live inventory.
Put reservation directly into your reservation system.
Sales, Operational and Audit reports
Full selection of sales reports and inquiries showing revenue, occupancy rates, Average Daily Rate and RevPAR.
Operational reports and inquiries, for example Deposits Owing or Lost Revenue, to help you run your property efficiently.
Full audit reports to and from the accounting system for tight fiscal control.
Forecast report showing Business on the Books (BOB)
Integration to other systems
Tight integration to accounting.
Call accounting system (Phone) interface.
Point of Sale or Food and Beverage interface.
In room movie interface.
Credit Card interface to your merchant banking system.
Central Reservation interface.
Security
User level security to prevent, for example, deleting of reservations or overriding of rates.
Encrypted guest credit card file.